Ezlive.co Live Support User Options

Ezlive.co Live Support User Options

 
  Small Biz Corporate Enterprise
   Operators 1 operator 3 operator Unlimited
   Departments 1 department 3 department Unlimited
   Price $19.95 month
OR
$199.95 year		 $29.95 month
OR
$299.95 year		 $49.95 month
OR
$499.95 year
Real-time Chats
   Multiple Chat Requests ✓ ✓ ✓
   Operator-to-Operator Chats ✓ ✓ ✓
   "Party is typing" Notify   ✓ ✓
   Email Signature ✓ ✓ ✓
   Auto Save Transcripts ✓ ✓ ✓
   Search Transcripts ✓ ✓ ✓
   Department Share Transcripts ✓ ✓ ✓
   Email Transcripts ✓ ✓ ✓
   Capture Visitor Data ✓ ✓ ✓
Sales and Marketing
   Ad Tracking (Track'it) popular! [click to learn more]   ✓ ✓
   Track Visitor Refer URL popular! ✓ ✓ ✓
   Initiate (Proactive) Chat   ✓ ✓
   PUSH HTML pages popular! ✓ ✓ ✓
Customization and Administration
   Operator Console Monitor ✓ ✓ ✓
   Operator Online/Offline Activity Monitor ✓ ✓ ✓
   Windows Package Tray Application - Free for EzeSupport     Users popular!    [click to learn more] ✓ ✓ ✓
   Department Chat Icons Exclusive!   ✓ ✓
   TEXT LINK to support ✓ ✓ ✓
   Remote Administration ✓ ✓ ✓
   Department Share Transcripts ✓ ✓ ✓
   Time Zone Setup ✓ ✓ ✓
   Spam Blocking ✓ ✓ ✓
   Chat Window Themes [click to learn more] ✓ ✓ ✓
Reporting and Stats
   Operator Rating System ✓ ✓ ✓
   Visitor Traffic Monitor popular!   ✓ ✓
   Daily Request Reports ✓ ✓ ✓
   Log Transcripts ✓ ✓ ✓
Efficiency Control
   Hidden Departments - [click to learn more]   ✓ ✓
   Traffic Monitor Refresh Rate   ✓ ✓
   Knowledge Base (FAQ) Integration   ✓ ✓
   Department Chat Icons Exclusive! ✓ ✓ ✓
   Assign Operator to Multiple Departments popular! ✓ ✓ ✓
   Operator Auto-Reconnect ✓ ✓ ✓
   Canned Responses ✓ ✓ ✓
   Canned Commands ✓ ✓ ✓
   Department Canned Responses ✓ ✓ ✓
   Set Operator Request Order ✓ ✓ ✓
   Request Load Balancing ✓ ✓ ✓
   Request Polling ✓ ✓ ✓
   Set Request Polling Type   ✓ ✓
   Transfer Calls   ✓ ✓
   Support Hour Message ✓ ✓ ✓
   Sound Request Alert ✓ ✓ ✓
   Leave a Message ✓ ✓ ✓
Ezead - EzeSupport Hosted Advantage
   Hosted on Your Ezead Pages and Ezead Hosted Domain(s)      
   We are continually improving and upgrading feature sets!! Code      
   Price $19.95 month
OR
$199.95 year		 $29.95 month
OR
$299.95 year		 $49.95 month
OR
$499.95 year