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Ezlive.co Live - Support Single User Options
Ezlive.co Live - Support Single User Options
Small Biz
Operators
1 operator
Departments
1 department
Price
$19.95 month
OR
$199.95 year
Real-time Chats
Multiple Chat Requests
✓
Operator-to-Operator Chats
✓
"Party is typing" Notify
Email Signature
✓
Auto Save Transcripts
✓
Search Transcripts
✓
Department Share Transcripts
✓
Email Transcripts
✓
Capture Visitor Data
✓
Sales and Marketing
Ad Tracking (Track'it)
popular!
[click to learn more]
Track Visitor Refer URL
popular!
✓
Initiate (Proactive) Chat
PUSH HTML pages
popular!
✓
Customization and Administration
Operator Console Monitor
✓
Operator Online/Offline Activity Monitor
✓
Windows Package Tray Application - Free for EzeSupport Users
popular!
[click to learn more]
✓
Department Chat Icons
Exclusive!
TEXT LINK to support
✓
Remote Administration
✓
Department Share Transcripts
✓
Time Zone Setup
✓
Spam Blocking
✓
Chat Window Themes [click to learn more]
✓
Reporting and Stats
Operator Rating System
✓
Visitor Traffic Monitor
popular!
Daily Request Reports
✓
Log Transcripts
✓
Efficiency Control
Hidden Departments - [click to learn more]
Traffic Monitor Refresh Rate
Knowledge Base (FAQ) Integration
Department Chat Icons
Exclusive!
✓
Assign Operator to Multiple Departments
popular!
✓
Operator Auto-Reconnect
✓
Canned Responses
✓
Canned Commands
✓
Department Canned Responses
✓
Set Operator Request Order
✓
Request Load Balancing
✓
Request Polling
✓
Set Request Polling Type
Transfer Calls
Support Hour Message
✓
Sound Request Alert
✓
Leave a Message
✓
Ezead - EzeSupport Hosted Advantage
Hosted on Your Ezead Pages and Ezead Hosted Domain(s)
We are continually improving and upgrading feature sets!! Code
Price
$19.95 month
OR
$199.95 year
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